Refund Policy

Effective Date: 20-04-2025

At hdscoder.com, we strive to provide excellent service and customer satisfaction. However, we understand that there may be circumstances where a refund may be requested. This Refund Policy outlines our terms regarding refunds for services provided.

1. General Refund Policy

  • Web Design & Development: Once a project has begun and a deposit or full payment has been made, refunds are not available. However, we are committed to ensuring customer satisfaction and will work with clients to resolve any issues or concerns with the delivered product.

  • App Development & Digital Services: Similar to web design services, refunds are not available once work has commenced. We provide an initial consultation and ongoing updates to ensure that you are satisfied throughout the process.

  • SEO & Marketing Services: SEO and marketing campaigns are services that are difficult to quantify and measure immediately. Refunds are not typically offered. However, if you feel that we have not delivered as agreed upon, we encourage you to contact us for a resolution.

2. Refund Exceptions

Refunds may be issued in the following exceptional circumstances:

  • Duplicate Payment: If you accidentally make a duplicate payment, we will issue a full refund for the duplicate amount.

  • Failed Delivery: If we fail to deliver the agreed-upon services (such as a website or app that does not meet the original project specifications or timelines), we may issue a partial or full refund, depending on the situation.

All refund requests must be made within 14 days of the transaction date. After this period, we are unable to offer a refund unless otherwise specified in the service agreement.

3. How to Request a Refund

If you believe you are entitled to a refund, please contact us at:

📧 Email: contact@hdscoder.com
🌐 Website: www.hdscoder.com

Please provide the following details in your refund request:

  • Your name and contact details

  • The service purchased

  • The reason for the refund request

  • Proof of payment (if applicable)

4. Refund Process

Once your refund request is received, we will evaluate the situation and respond within 5 business days. If a refund is approved, the amount will be returned to the original payment method within 7–14 business days.

5. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with the updated date.

6. Contact Us

If you have any questions or concerns about this Refund Policy, please feel free to contact us:

📧 Email: contact@hdscoder.com
🌐 Website: www.hdscoder.com